Introduction
Welcome to Teshahri (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website URL and the purchase of products through our Site. By accessing or using the Site and purchasing products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or purchase our products.
Definitions
- “Website” refers to the online platform operated by company at https://teshahri-f03b6c.ingress-daribow.ewp.live/.
- “User” refers to any individual or entity that accesses or uses our Website.
- “Goods” refers to the products available for purchase on the Website.
- “Services” refers to any services offered by company on the Website.
- “Contract” refers to the legally binding agreement between company and the User for the purchase of Goods.
Eligibility
You must be at least 18 years of age or the legal age of majority in your jurisdiction to use this Website and make purchases. By using the Website and purchasing products, you represent and warrant that you meet these eligibility requirements. Teshahri reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion if it believes that the User does not meet the eligibility requirements.
Ordering Process
- Placing an Order: To place an order, you must select the desired products, add them to your shopping cart, and proceed to checkout. You will be required to provide accurate and complete information, including your name, billing address, shipping address, and payment details.
- Order Confirmation: Upon successful completion of your order, you will receive an order confirmation via email. This email confirms that we have received your order, but it does not constitute acceptance of your order.
- Acceptance of Order: The contract between you and Teshahri is formed when we send you a shipment confirmation email, indicating that the products have been dispatched. We reserve the right to refuse or cancel any order at any time before dispatch for any reason, including but not limited to, product availability, errors in pricing, or errors in your order.
Pricing and Payment
- Pricing: All prices listed on the Website are in Indian Rupees (INR) and include applicable taxes as required by Indian law. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed.
- Payment Methods: We accept the following payment methods: credit/debit cards, net banking, UPI, and digital wallets. Payment must be made at the time of placing the order.
- Payment Security: All transactions on our Website are processed through secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS). We do not store your payment information on our servers.
Shipping and Delivery
- Shipping Locations: We offer shipping within India. At this time, we do not ship to international locations.
- Delivery Times: Delivery times may vary depending on your location and the shipping method chosen at checkout. Estimated delivery times will be provided at the time of checkout, but they are not guaranteed and may be subject to delays due to unforeseen circumstances.
- Shipping Costs: Shipping costs, if applicable, will be calculated and displayed at checkout. In some cases, we may offer free shipping promotions.
- Risk of Loss: All products purchased from Teshahri are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon our delivery to the carrier.
Return Policy
Hassle-Free Returns
We offer free returns for all online purchases. Please note that returns must be processed via mail through our designated returns portal. To ensure a smooth return process, kindly return the product in its original packaging or a plastic zip lock bag, and ensure that the label tag 🏷️ remains intact.
Follow these simple steps to return your items:
- Register Your Return: Visit our returns portal and enter your order number along with your registered email address to initiate the return process. You can easily arrange for a collection of your return from here.
- Pack Your Items: Place the items you wish to return in a suitable bag or box, ideally the one your order was delivered in. No need to include any paperwork in the parcel if you’ve registered your return online.
- Courier Collection: A courier from our partner carrier will arrive to collect your return and will attach the return label to your parcel.
- Proof of Return: The courier will provide you with proof of return. Please keep this document for your records.
If your order was delivered in multiple packages and you need to return items, simply request a return for each package separately through our website.
Once your return has been received at our warehouse, we’ll send you a confirmation email. Please allow up to 14 days for processing. If you haven’t received a confirmation email after 14 days, feel free to contact us.
Product Descriptions and Availability
- Accuracy of Descriptions: We strive to ensure that the product descriptions, images, and other content on our Website are accurate and up-to-date. However, we do not warrant that the content is error-free, complete, or current. If a product offered by company is not as described, your sole remedy is to return it in unused condition.
- Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, to supply only part of an order, or to divide orders into multiple shipments.
Intellectual Property
- Ownership: All content on the Website, including but not limited to, text, graphics, logos, images, and software, is the intellectual property of Teshahri or our licensors and is protected by Indian copyright, trademark, and other intellectual property laws.
- Use of Content: You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our express written consent. Unauthorized use of any content on the Website may result in legal action.
Liability
- Limitation of Liability: To the fullest extent permitted by applicable law, company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website or the purchase of products, including but not limited to, loss of profits, loss of data, or loss of goodwill.
- Maximum Liability: Our total liability to you for any damages arising out of or in connection with these Terms, whether in contract, tort, or otherwise, shall not exceed the total amount you paid for the products purchased from the Website.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Vadodara, India.
Amendments to Terms
We reserve the right to amend these Terms & Conditions at any time without prior notice. The most current version of the Terms will be available on our Website, and your continued use of the Website following any amendments constitutes your acceptance of the revised Terms.
Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
- Email: teshahri@gmail.com
- Phone: +91 832 067 1397 / +91 760 090 9010
- Mailing Address: Teshahri, 302/1 Rajeshwar Planet, Near Vallam Hall, Beside Harni Lake, Harni, Vadodara, Gujarat 390022